The most important thing we need to understand during the sales process, is what motivates people to buy and the basis of their decision making.
A sales person must understand what the prospective client is subconsciously feeling in order to identify and overcome the obstacles that may prevent them from completing a successful sale. These obstacles are usually concerns derived from “Customer Fears” which prevail in all buying situations, but vary in importance from one individual to the next.
In this Sales Training program, you will also learn the importance of;
Presentation – Why presentation is important, as you don’t get a second chance to create that first impression.
Marketing – How to create a wow factor
Attitude – How the attitude of the sales person can have a huge impact on the sale.
Key Word Back Tracking – How certain words are important during the sales process.
Appearance – Dressing appropriate to your business. Dress to impress doesn’t always work and can make the customer/client feel uncomfortable.
Knowledge – Understanding your product or service intimately will play a huge role in the outcome of a sale.
Everything covered in this training is aimed at creating a comfortable and inviting environment where the customer/client feels at ease and gains confidence and trust that will have them coming back and do business with you again.